ALLDAY TECHNOLOGIES

Refunds & Returns Policy

Last updated: 28 October 2026

Most products sold through this store are digital software licences. This policy explains how we handle mistakes, delivery problems, defective digital products, and eligible refund requests.

Before activation or redemption

If you ordered the wrong product, contact us as soon as possible and before a licence key is delivered, revealed, activated, or redeemed. Where cancellation is possible, we will explain the available options.

Digital licence keys

Once a valid digital licence key has been delivered, revealed, activated, or redeemed, it may not be possible to return it or issue a change-of-mind refund because the licence cannot be reliably recovered. This does not affect your rights where a product is not delivered, is invalid, materially differs from its description, or otherwise fails to meet applicable legal requirements.

Problems with an order

If a key is not received, does not work, is duplicated, or appears incorrect, contact us with your order number and a short description of the issue. We will investigate with you and, where appropriate, provide a replacement, correction, further support, or refund.

Physical products and services

If we supply a physical product, implementation service, or support service, the relevant return, cancellation, repair, replacement, or refund options depend on the product, service scope, condition, and applicable law. We will clearly explain any product-specific restrictions before purchase where possible.

How to request help

Email hello@allday.com.ng, call +234 8155 677 683, or use our Contact page. Include your order number, the email address used for the order, the product name, and details of the issue. We aim to acknowledge requests promptly and keep you updated while we investigate.